Philosophy and Vision of Oaklawn Animal Hospital
Our clients are good friends as well as customers, and we value your continued trust and goodwill. Courtesy and patience with you and your pets are our foremost priorities. We aim to be personable, professional, respectful, and attentive. You come to us for help with pets you dearly love, and we cherish your trust and continued relationship with us.
Treat our clients as though they were family and their pets as if they were our own.
At Oaklawn Animal Hospital, we are committed to treating our clients with respect and our patients with compassion and exceptional medical and surgical care. We are advocates for our patients and work to enhance the human-animal bond within a humane and compassionate society.
We will communicate with honesty, clarity and professionalism. We will allow our good intentions to be reflected in all our daily interactions with our clients, our patients and our team members.
We acknowledge and respect the diversity of our team, our clients and our patients. We will strive to treat them with kindness, compassion and empathy. We will be tolerant and gentle in both actions and words and know not only our own boundaries but those of our team members, clients and patients. We will cultivate a positive, safe and supportive environment that will be fulfilling for everyone.
We will bring together our individual strengths and skills to not just meet but exceed the needs of our patients, our clients and our team members. We will be dedicated and committed to our role on the team and will model the behavior we want to see.